After sale

Why choose us

 

1,
Thank you for choosing tamprinter, a brand with few competitors in the field of drying machinery,
 
The competitor's engineering strength is stronger than ours, but the price is already 3 times higher than ours;
 
Competitors' prices are similar to ours, basically they do not understand engineering and technology.
 
2,
When you buy a machine across the country, the freight and customs costs account for more than 30%. These loss costs will not help your production value. 
 
Therefore, the price of the machine is not the most important. The main thing is the value and after-sales service brought by the quality and function of the machine.
 
3,

Market advantage
South America and Europe most channel sales do well, 
Aluminium labels printing ,Aluminium ceiling auto screen print, stainless labels printing, polycarbonate labels screen printing, brass signs screen printing, PVC signs embossing,3M self-adhesive 
stickers printing market. . . Etc.

 

Technical advantages
Our engineer can communicate with clients at anytime in English, design development use UG, Proe, Autocad, Mastercam,Photoshop,AI,Coreldraw;
 ODM & OEM.
 

Factory advantages

Tamprinter printing machinery group company have import and export rights and general taxpayer qualifications,Independent brand.Production, sales and service integration.

 

Title: the Warranty&Training

 

 

 

 

 

 

 
Introduction:
Training: We will supply the machine with manuals in English for installing and operation, and shall give technical guide by email, fax, telephone when you meets some problems of installation, using or adjusting. If your engineer(s) to assemble or/and maintain or/and adjust the machine is/are required, we shall assist to deal with the visa formality and prepaid traveling expenses and accommodation to us during the business trip and the service period before their dispatch. And you shall arrange for the translating person for the service engineer during their service period.

Guarantee of quality and after service:
The guarantee period of quality shall be 3 years counting from the production date. Except the damage artificially, we are responsible for offering the fittings free of charge during the guarantee period, but you must send the damaged fittings to us by courier with your charge before we send back the alternative fittings to you.
Our engineers analyze the problem based on the video or image you provide.
For example, there is no electricity, no gas source, no fixture, or do not understand the operation?
After the guarantee of quality period, the parts required to repair or change, if any, shall be paid
 
Q: does your machine come with a 2 year or 3 year warranty?
A: Before the customer orders, according to the life of the wearing parts,
We will recommend some options to increase the purchase of consumables,
For example, tunnel dryer, belt life of 1 year, lamp life of 800 to 1200 hours, we will recommend customers to buy additional belt 1~3PCS, lamp 10~50pcs
Screen printer, we recommend that customers buy a set of wearing parts, including printing cylinder*1, ink return cylinder*1, one on the front of the sensor switch + one on the side, and one solenoid valve
Others are very common models of accessories, common hardware stores or pneumatic component stores can buy
If a machine is equipped, about $750, all three types of wearing parts required for a machine are provided, and customers rarely agree to increase money to buy a complete set
because
Usually the machine still works well for a few years, but the accessory supplier also has a failure rate for us. If we encounter a failure, we must repair it. In addition, the environment and maintenance of the machine will also increase the failure rate .

 

 

 

 

 

 

Introduction
Perfect printer products got favorable sales success and outstanding reputation not only domestically in China, but also popular in more than 80 counties and areas. Our products was sold to a great deal of countries form UK, USA, Ukraine,Germany, Italy, Switzerland,  Singapore,  Saudi Arabia...to worldwide.

Title: Maintenance and Notice For dryer 

 

 

 
Introduction:
The place arranged to put the machine should keep good ventilation, clean and bright.
The machine should keep more than 0.6m distances between the wall or any other barrier.
After the machine fixed, the shockproof foot should be adjusted according to the surface of ground. Ensure the table-board is placidity touch with the ground. The required environment as below:
Temperature: centigrade 10-30
Humidity: <70
Power Supply: single-phase, AC 220V or 3 phase  AC 380V
The earth line is required, and the resistance should below 4, ensure the safety of operation.
The operating place should be set convulsions pipe to exclude soot and 
exhaust gas.

 

 

wiring diagram

 

 

380v screen printing machine wiring diagram

3-phase power has phase sequence requirements, you can swap two of the live wires, pay attention to whether the motor is rotating forward or reverse