Bank corrected letter

TAMPRINTER:

Dear***
good morning!
Today, The first call came from our bank.
The payment , you wrote Tamprinter company name wrong.
pls ask your bank
The correction letter is a regular business of a bank, and every bank will encounter such customers submitting applications for such business. Bank of the cable are free of charge.

Best regards / Sincères salutations.

 

CUSTOMER reply:
So you didnt get the money because our company name was spelt wrong from us?
 
TAMPRINTER:
Dear***
good morning!
The money is in our bank
Enter the audit process
your bank send to our bank email( correction letter ),
then show the money in our account.
 
CUSTOMER reply:
Do you think that I can send your bank an email or does it need to come from the bank?
Can you please send me their email? I need to send it to our bank.
Do you have an e.mail to your bank?

 

TAMPRINTER:
Dear***
SORRY ,NOT YOU TO ME ,NOT YOU TO OUR BANK ,NOT YOUR BANK TO ME ,YOUR BANK CLEAR HOW TO DO,JUST BANK TO BANK
I only received a telephone notification, not an email notification. You need our bank email address ? only ask your bank, they know, I believe your bank can complete the work without your assistance, because it is very simple. Routine business.